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Audio Loading Error

My student keeps getting an "Audio Loading Error" when trying to play sound. She has refreshed the page and the problem persists. Any advice on this would be appreciated. 


Best,


Anna

3 CommentsSorted by Oldest First

Can you write us at support@sightreadingfactory.com and let us know - 1) who the student is (name and username)  2) the date and approximate time that they experienced the problem?  We'll check out the logs and see if we can see what might be going on.


Thanks!


Don Crafton

SightReadingFactory.com

I've experiencing an audio loading error...hasn't worked since we've

used it!

Hi Garfield,


I am happy to help!  Can you please write us at support@sightreadingfactory.com and let us know a little more details -   What type of device are you using and what browser?  What are you attempting to do when you receive the error?


Thanks!


Nancy D'Alema

SightReadingFactory.com

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